Find Your Replacement Parts

Terms and Conditions

Effective Date: 01.01.2024

Welcome to Partsville.ca. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using Partsville.ca, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. Formation of Contract

Your offer to purchase products from us is made by completing and submitting your order through our website. Our acceptance of your offer is confirmed when we provide you with an order reference number. Once you receive the order reference number, a binding contract is formed between you and Partsville.ca.

2. Pricing and Payment

Pricing: We strive to display competitive prices on our website. Prices are subject to change without notice.
Payment Methods: We accept VISA, MasterCard, PayPal, and direct deposit. Payment must be completed before the order is processed. An email confirmation with a tax invoice will be sent once the payment is processed.

3. Order Processing

Orders placed on weekends or public holidays will be processed on the next business day.
Upon successful payment, you will receive a confirmation email with your order details.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

4. Shipping and Delivery

Delivery Times: We aim to dispatch all in-stock items within 1-3 business days. Delivery times may vary based on your location and shipping method selected.
Shipping Charges: A flat-rate shipping charge of $12.95 applies for delivery within Canada. Additional charges may apply for oversized items or deliveries to remote areas.
Responsibility: Title and risk of loss pass to you upon delivery. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

5. Returns and Refunds

Eligibility: Items can be returned within 30 days of purchase. Electrical items must be unopened, and non-electrical items must be in their original packaging.
Process: Contact customer service to initiate a return. Returns should include the original invoice and be sent at your expense unless the return is due to our error.
Restocking Fee: A restocking fee may apply for returns made after 30 days or for items that do not meet the return criteria.

6. Warranty

Coverage: We offer a manufacturer’s warranty on all parts, which typically ranges from 90 days to one year. This warranty covers defects in materials and workmanship under normal use conditions.
Claims: To make a warranty claim, contact customer service with your order number and details of the defect. We will arrange for a replacement part if the claim is valid.

7. Limitation of Liability

In no event shall Partsville.ca or its suppliers be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products.

8. Revisions and Errata

The materials on our website may contain technical, typographical, or photographic errors. Partsville.ca does not warrant that any of the materials are accurate, complete, or current. We may make changes to the materials at any time without notice.

9. Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or assume any responsibility for the content of these external sites.