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Privacy & Cookies Policy

Effective Date: 01.01.2024

At Partsville.ca, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase from us.

Information We Collect

  1. Personal Information:
    • When you create an account, place an order, or contact us, we collect personal information such as your name, email address, shipping address, phone number, and payment details.
  2. Usage Data:
    • We automatically collect information about your device and usage of our website, including IP address, browser type, pages viewed, and the date and time of your visit.
  3. Cookies and Tracking Technologies:
    • We use cookies and similar technologies to collect information about your interactions with our website. This helps us improve your experience and analyze site traffic.

How We Use Your Information

  1. Order Processing:
    • To process and fulfill your orders, including sending confirmation emails and delivery updates.
  2. Customer Support:
    • To provide customer support and respond to your inquiries.
  3. Marketing:
    • To send you promotional materials and updates about our products and services, if you have opted in to receive such communications.
  4. Site Improvement:
    • To understand how our website is used and to enhance our services and website functionality.

Sharing Your Information

  1. Service Providers:
    • We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and email service providers.
  2. Legal Requirements:
    • We may disclose your information if required by law or in response to valid requests by public authorities.
  3. Business Transfers:
    • In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

Your Choices

  1. Opt-Out:
    • You can opt out of receiving marketing emails by following the unsubscribe link in any email we send or by adjusting your preferences in your account settings.
  2. Cookies:
    • You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

Cookie Policy

Effective Date: 01.01.2024

What Are Cookies?

Cookies are small files placed on the hard drive of your computer, either during a particular browsing session (“session cookies”) or for future browsing sessions (“persistent cookies”). “Session cookies” are temporarily stored on your device and expire at the end of your browsing session. “Persistent cookies” remain on your device until they expire or are deleted by you. Local shared objects (or “flash cookies”) are used to collect and store information about your preferences and navigation to, from, and on a website.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you choose to disable cookies, you may not be able to access certain parts of our website. For more information, visit All About Cookies and Your Online Choices.

Web Beacons

Our website and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow us to count users who have visited pages or opened emails and to gather other related statistics (e.g., recording the popularity of certain website content and verifying system and server integrity).

Tags

Tags are pieces of code used on our website to better understand user interactions, such as those who make a purchase after following an advertisement.

First-Party and Third-Party Cookies

Our website uses first-party cookies (set by Partsville.ca), third-party cookies (set by third parties), and other similar technologies. Third-party cookies are set by external parties when you access some content or applications, including advertisements, on our website. These third parties include advertisers, ad networks, content providers, application providers, and social media sites. Unless you set your browser to refuse cookies, these third parties may use cookies (alone or with web beacons or other tracking technologies) to collect information about you when you use our website. They may use this information to provide you with interest-based advertising and other targeted content. We do not control these third parties’ tracking technologies or how they may be used.

Types of Cookies We Use

  1. Essential Cookies and Similar Technologies:

    • These cookies are necessary for the website to function correctly. They enable you to navigate the site and use its features, such as accessing secure areas. Without these cookies, certain services or features of the website may not be available.
  2. Preference Cookies and Similar Technologies:

    • These cookies collect information about your preferences and allow us to remember your settings, such as language and region, to provide a more personalized experience.
  3. Social Media Cookies and Similar Technologies:

    • These cookies collect information about your interactions with social media platforms and allow you to share content from our website on social media.
  4. Analytics Cookies and Similar Technologies:

    • These cookies collect information about your use of the website to help us understand how it is used and to improve its performance. They provide insights into the most frequently visited pages, any issues encountered, and the effectiveness of our advertising.

Managing Cookies

You can manage your cookie settings through your web browser. Most browsers allow you to control cookies, including whether to accept them and how to remove them. To learn more about managing cookies, visit your browser’s help documentation or the links provided above.

Contact Us

If you have any questions about our Cookie Policy, please contact us at:  [email protected]

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